FAQ's

Welcome to the Frequently Asked Questions (FAQ) section on the Born Trendy platform.
We have gathered answers to common questions, aiming to provide you with quick and useful information..

GENERAL QUESTIONS
Q: What is Born Trendy?
A: Born Trendy is an online platform that specializes in premium leather jackets. We offer a diverse collection of high-quality jackets, ranging from classic designs to modern styles, crafted to complement your wardrobe and provide unmatched comfort and durability.

Q: How can I contact Born Trendy customer support?
A: To reach our customer support team at Born Trendy, please visit the "Contact " section on our website or send an email to support@borntrendy.shop. We are committed to assisting you whenever you need help.

ORDERING AND SHIPPING
Q: How do I place an order on Born Trendy?
A: To place an order, simply browse our website, select the leather jackets you want to purchase, and proceed to checkout. Follow the on-screen instructions to complete your order.

Q: When will my order be shipped?
A: The transit time is 7 to 8 business days (Monday to Friday). The handling time is 5 to 7 business days (Monday to Friday). Delivery Time: Including handling, total delivery time ranges from 12 to 15 business days (Monday to Friday). Please note that the order cut-off time is 4:00 PM (GMT-05:00) Eastern Standard Time.

Q: What is the shipping cost?

Shipping is FREE worldwide for all orders

Here at Born Trendy, we believe everyone around the world should be able to experience better footwear, so we offer free shipping worldwide on orders.

Q: Can I track my order?
A: Yes, you can track your order by visiting the "Track Your Order" page linked here: Leathrix | Track Your Order. You will find tracking information for each of your orders on that page.

Q: What methods of payment do you accept?
A: We accept the following payment methods:

Credit and debit cards
PayPal
Venmo
RETURNS AND EXCHANGES
Q: What is Born Trendy's return policy?
A: We have a hassle-free return policy. If you are not satisfied with your leather jacket, you can return it within 30 days of receiving your order. For more details, please visit our return policy page at Born Trendy | Return Policy.

Q: How do I initiate a return or exchange?
A: To initiate a return or exchange, please contact our customer support team via the "Contact" page or send an email to support@borntrendy.shop.

CONTACT INFORMATION